Baby Box FAQ

FSNCC is a proud distributor for The Baby Box Co!

The Baby Box Co., inspired by a Finnish tradition, is an innovative, integrated program equipping parents with education and resources to give their babies a safe start in life. Baby Boxes can be used as a safe sleep space for a baby's first five to six months of life.  One of our main goals is educating parents on safe sleep practices in an effort to help reduce SIDS. We believe the education component of this initiative is equally, if not more, important as providing physical resources to improve overall child health care outcomes.

Baby Box University offers video content, guides and tutorials such as brain development activities, breastfeeding resources, early father engagement tips and much more, to empower parents with broader knowledge on how to best care for their infants.



What do I do to get my baby box?

In order to be eligible to receive a baby box, you must first register for The Baby Box University (Click HERE to register).  After you have registered, you must complete around 30 minutes of educational lessons that focus on topics such as prenatal care, safe sleep, staying healthy, and much more.

What do I need to bring with me when I pick up my box?

We must receive your Baby Box University Code before you can take your box.  The code is located on the certificate that you are emailed once you have completed all of the modules.  It should be in this format: NCC-xxx-xxxx.

I live too far from your location to pick my box up - can you mail it to me?

FSNCC is a pick-up location only. We do not mail the boxes. Once the program officially launches in North Carolina (projected late 2018), you will be able to get a box shipped to you directly from The Baby Box Co.

Do I need to make an appointment to pick up my box?

Yes.  FSNCC staff members work between two office locations, so the easiest way to ensure that we are here to give you your box is to let us know you are coming.  Please call our office at 336-832-6507 or email to make an appointment to pick up your box.

 How long will my baby be able to use the Baby Box?

Our recommendation is for babies to cease using their Baby Box as a primary sleep space once they can pull themselves up independently (around 5-6 months of age). A baby who can roll, however, is perfectly safe inside his or her Baby Box, and the box will not tip over as long as it is on a sturdy surface.

How do most parents use the Baby Box?

Most parents use their Baby Box as a safe spot for baby to sleep at night. These parents generally keep their Baby Box right next to their bed.

Other parents use the Baby Box as a place for baby to relax or nap during the day; they often keep the Baby Box in the kitchen or living room and use it while they are in that room. Baby can rest safely while mom and dad are busy cooking, folding laundry, taking care of other kids, and so on. Once baby is too big for the Baby Box, it can be re-purposed as a storage box for toys, as a keepsake chest, or as a fun educational upcycling project!

What comes in the Baby Box?

Each shipment of boxes that we receive from The Baby Box Company comes with different toiletries and baby products - we never know what we will get! Each box comes with a bag of freebies, a mattress pad, and fitted sheet.

Are there any special warnings for the Baby Box?

The Baby Box Co. required warnings are large type and clear on the exterior of every box. We also ask that you exercise common sense caution. This includes keeping the Baby Box away from open flame. You should also not let the Baby Box get excessively wet. While you can easily wipe off spit-up, drool, or spilled milk, the Baby Box should not be left out in the rain or placed in the bath. In addition, please do not transport the Baby Box while the baby is inside as this presents a tripping/falling hazard. Always keep the Baby Box on the floor or on a sturdy, wide surface such as a coffee table.

What are the care instructions for the sheets? 

Wash your 100% cotton fitted sheets in warm (not hot) water, and then tumble dry on low. Do not dry clean, and if you iron the sheets, do not let the iron's temperature exceed 110℃.